Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Magic Psy Shop (https://magicpsyshop.com) (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
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“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely through encrypted payment gateways), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for European fulfillment and shipping, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
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Communicate with you regarding order status and tracking;
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Screen our orders for potential risk or fraud; and
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When in line with the preferences you have shared with us, provide you with updates relating to our artifact releases or festival events.
We use the Device Information to screen for potential risk and fraud (in particular, your IP address), and to optimize our Site using Google Analytics 4 (evaluating browsing interaction and platform performance).
Sharing Your Personal Information
We share your Personal Information with trusted third parties strictly to power our store operations and fulfill physical delivery:
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E-Commerce Infrastructure: Our online storefront is powered by Fourthwall, Inc.
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Analytics: We use Google Analytics 4 to understand how visitors interact with the site. You can read Google's privacy policy here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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Order Fulfillment & Shipping: Necessary order details (shipping address, recipient name, phone number) are transferred to our European production and logistics partner in Lithuania to manufacture and dispatch your parcel.
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Compliance: We may disclose your information to comply with applicable European Union or international laws, respond to lawful requests, or protect our legal rights.
Your Rights (GDPR / European Residents)
If you are a European resident, under the General Data Protection Regulation (GDPR), you have the right to access personal information we hold about you and to ask that your personal information be rectified, updated, or erased. If you wish to exercise this right, please contact us at magicpsyshop@gmail.com.
We process your information in order to fulfill contracts we have with you (for example, to process and deliver your orders), or to pursue our legitimate business interests. Please note that platform infrastructure services may store data on secure servers located outside Europe, including the United States, under strict data protection safeguards.
Data Retention
When you place an order through the Site, we retain your Order Information for our accounting and tax records unless and until you ask us to delete this information, subject to mandatory statutory retention periods under EU financial law.
Changes
We may update this privacy policy periodically to reflect operational, legal, or regulatory adjustments.
Contact Us
For more information about our privacy practices, questions, or complaints, contact us by email at magicpsyshop@gmail.com or by mail using the details below:
Magic Psy Shop
Attn: Privacy Compliance Officer
Hungary 3527 Miskolc, Latabar Endre utca 7, 1/1
Email: magicpsyshop@gmail.com
